Reference

Terms Conditions That Govern Your moon33 Account

These Terms & Conditions set out the rules between you and us the moment you open a moon33 account. They cover how you access the platform, how deposits through DANA, OVO, or GoPay are handled, what we expect from you, and what you can…

Binding on registrationDANA / OVO / GoPay rules includedUpdated periodicallyApplies to all eligible regions

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POLICY CONTACTS

Where to Raise Terms-Related Questions

If any clause here is unclear or you believe your rights under these Terms have not been respected, reach out through the channels below. We handle Terms & Conditions queries with the same priority as payment disputes — your question will not sit in a general queue.

DATA AND SECURITY

How We Handle Your Data Under These Terms

These Terms work alongside our data-handling practices. Below is a summary of the commitments we make regarding your information, cookies, account security, and how to request changes. Each point is enforceable as part of your agreement with us.

Personal Data Collection

We collect only what registration and payment verification require — your name, email, phone number, and e-wallet details for DANA, OVO, or GoPay. No additional data is harvested without disclosure.

Cookie Usage

Our site uses cookies to maintain your session and remember device preferences across mobile and desktop. You can clear cookies through your browser settings, though this may log you out and reset saved preferences.

Account Security Measures

Your account is protected by encrypted credentials and OTP verification on sensitive actions like withdrawal requests. We never store your DANA, OVO, or GoPay PIN — authentication happens on the e-wallet side.

Data Retention Period

We retain account records for the duration your account remains active plus the period required by applicable regulations. After closure, transaction logs are kept only as long as legal obligations demand.

Requesting Data Changes

You may request correction or deletion of personal data by contacting support via live chat or email. Provide your registered username and specify which information needs updating. Changes to verified identity fields require re-verification.

Third-Party Sharing

We do not sell your data. Information is shared only with payment processors handling your DANA, OVO, or GoPay transactions and with verification partners when identity checks are triggered under these Terms.

How These Terms Apply to You

moon33 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account or continuing to use moon33, you confirm that you have read and accept these Terms & Conditions in full. Access to our platform depends on local law and is available only where local law permits. We do not represent that our services

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are lawful in every jurisdiction — it is your responsibility to verify eligibility before registering. Your account is personal and non-transferable. You may hold only one account; duplicate accounts may be suspended without prior notice. When you deposit via DANA, OVO, or GoPay, the e-wallet registered
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must match the name on your moon33 account. We reserve the right to request identity verification at any point, particularly before processing a withdrawal. If verification documents are not provided within the timeframe we specify, your account may be restricted. We may amend these Terms at
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any time. Material changes will be communicated through our site notification system or via the contact details on your account. Continued use after a change is posted constitutes acceptance. If you disagree with an amendment, you may close your account and withdraw any remaining eligible balance.
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These Terms are governed by the principles applicable in the jurisdictions where we hold permission to operate. Any dispute will follow the resolution process described in our support channels.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Our Terms & Conditions

We get asked specific things about how these Terms affect your day-to-day use. Below are the questions that come up most — each answer references the relevant obligation or right under this agreement.

They bind you the moment you complete registration and confirm your account details. Even browsing as a guest implies acceptance of certain site-use clauses, but the full agreement activates on account creation.

No. One person, one account. If we detect duplicate registrations — same device fingerprint, same DANA or OVO wallet, or matching identity documents — the newer account may be suspended and balances reviewed.

Deposits must come from an e-wallet registered in the same name as your moon33 account. Third-party deposits violate these Terms and may be returned to source or held pending identity verification.

We post notifications to your account dashboard and may send an email to your registered address. Material changes are flagged at least a few days before they take effect so you have time to review.

Yes. Contact support through live chat, request closure, and we will process withdrawal of any eligible remaining balance to your verified DANA, OVO, or GoPay wallet after standard checks.

We may ask for a government-issued ID, proof of address, or a screenshot of your e-wallet profile page. This can happen at registration, before a withdrawal, or at any point if account activity triggers our review criteria.

Access depends on local law and is available only in eligible regions. It is your responsibility to confirm that using our platform does not violate the laws applicable to your location before you register.

You can request access to, correction of, or deletion of your personal data at any time through live chat or email. Certain records tied to financial transactions may be retained as required by regulation even after deletion requests.

Raise any dispute through our support channels first — live chat for immediate matters, email for documented complaints. We review disputes internally and provide a written resolution. If unresolved, applicable regulatory procedures in our operating jurisdictions apply.

The same core Terms apply across all product areas — slots, live casino tables like Auto Roulette Live, sportsbook including Liga 1 match markets, and crash games like Crash Fast Lift. Product-specific rules supplement but do not replace these Terms.

Terms Conditions That Govern Your moon33 Account

Where to Raise Terms-Related Questions

How We Handle Your Data Under These Terms

Personal Data Collection

Cookie Usage

Account Security Measures

Data Retention Period

Requesting Data Changes

Third-Party Sharing

Common Questions About Our Terms & Conditions

01 When do these Terms & Conditions become binding on me?

02 Can I hold more than one moon33 account under these Terms?

03 What happens if I deposit from someone else's DANA or GoPay wallet?

04 How will I know if the Terms & Conditions are updated?

05 Can I close my account if I disagree with a Terms update?

06 What verification can moon33 request under these Terms?

07 Are there restrictions on where I can access moon33?

08 What rights do I have over my personal data under these Terms?

09 How are disputes handled according to these Terms?

10 Do these Terms cover sports betting and live casino separately?

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